How we handle your information

01Who we are

Neo-Geo Global Limited, trading as teqniq (“we”, “us”, “our”), is a generalist recruitment and staffing agency providing temporary, contract and permanent staffing, payroll and related services.

We are the data controller responsible for personal data processed through this website and our recruitment services.

• Registered office: Wanstead Works, 34–40 High Street, Wanstead, London E11 2RJ
• Company number: 13865588
• ICO registration number: ZB583583
• Email: info@teqniq.co.uk
• Telephone: 020 8554 9155

For data protection queries, contact our Data Protection Lead, Paul Khan, at info@teqniq.co.uk.

02The personal data we collect

Candidates and workers

• Name, address, telephone number and email address.
• Date of birth, nationality and right-to-work information.
• CV, employment history, qualifications, skills and professional registrations.
• Availability, salary expectations, preferred locations and job preferences.
• References and information obtained during recruitment checks.
• Interview notes, assessment results and application history.
• Payroll, tax, bank and pension information where you are engaged as a worker.
• Attendance, timesheet, performance and absence information for temporary workers.
• Information relating to health, disability or reasonable adjustments where necessary.
• Equal opportunities information, where provided and legally permitted.
• Criminal-record or safeguarding information where relevant to the role and permitted by law.
• Communications with you, including emails, telephone notes and messages.

Clients and hiring organisations

• Names, job titles and contact details.
• Employer and organisation details.
• Recruitment requirements, vacancy information and hiring decisions.
• Contract, billing and account-management information.
• Communications and records of our business relationship.

Website visitors

• Information submitted through contact, vacancy or registration forms.
• IP address, browser type, device information and website usage data.
• Cookie and similar technologies data, subject to your cookie choices.

03Where we obtain personal data

• Directly from you when you apply, register, contact us or use our website.
• From your employer, hiring organisation, referee or professional adviser.
• From job boards, recruitment platforms and applicant-tracking systems.
• From publicly available professional profiles and websites.
• From background-screening, right-to-work and verification providers.
• From payroll, timesheet and workforce-management systems.
• From our clients, suppliers and other business contacts.

Where we obtain personal data from another source, we will provide the relevant privacy information as required by data protection law, including the categories of data and its source.

04How we use personal data

• Register candidates and workers with our agency.
• Identify suitable roles and introduce candidates to clients.
• Process applications, interviews, assessments and placements.
• Verify identity, qualifications, references and eligibility to work.
• Arrange and administer temporary assignments.
• Process timesheets, payroll, pensions, tax and statutory payments.
• Communicate with candidates, workers, clients and referees.
• Manage contracts, invoices, payments and business records.
• Meet legal, regulatory and contractual obligations.
• Protect our systems, premises, staff, clients and workers.
• Investigate complaints, disputes, suspected fraud or misuse.
• Improve our services, website and internal processes.
• Send recruitment or business-marketing communications where permitted.

We will not use personal data for an incompatible purpose without explaining that purpose and, where required, obtaining consent.

05Lawful bases

The lawful basis depends on the purpose for which we process the information.

Where we rely on legitimate interests, those interests may include operating our recruitment business, providing services to clients and candidates, maintaining accurate records, preventing fraud, and communicating about relevant recruitment opportunities.

06Special-category information

Some recruitment or staffing activities may involve special-category data, such as health or disability information, ethnicity, religious beliefs or sexual-orientation information.

We only process this information where permitted by law and where an additional condition applies. For example, we may process health or disability information to arrange reasonable adjustments or assess fitness for work, and equal-opportunities information for monitoring and reporting where legally permitted.

You do not have to provide equal-opportunities information. Providing it will not affect your application or treatment by us, unless the information is necessary for a specific legal or operational purpose that we explain to you.

Where required, we maintain an appropriate policy document explaining our handling of special-category and criminal-offence data.

07Who we share personal data with

• Clients and prospective employers.
• Organisations where you are placed or assigned.
• Referees and verification providers.
• Payroll, pension, tax and benefits providers.
• Background-checking and right-to-work providers.
• Applicant-tracking, CRM and workforce-management software providers.
• IT, hosting, cloud-storage, email and cybersecurity providers.
• Professional advisers, insurers, auditors and legal representatives.
• Regulators, law-enforcement bodies, courts and government authorities where required.
• Other parties involved in a business sale, restructuring or acquisition.

We only share information that is reasonably necessary for the relevant purpose, and we require service providers to protect personal data appropriately.

08International transfers

Some of our technology or service providers may process personal data outside the UK.

Where personal data is transferred internationally, we use an approved legal safeguard — such as UK adequacy regulations, a UK International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses, or another lawful mechanism.

You can contact us for further information about the safeguards applying to a particular transfer.

09How long we keep personal data

We retain personal data only for as long as reasonably necessary for the purposes described in this notice, including legal, accounting, reporting and dispute-resolution requirements.

• Candidate records: two years after the last meaningful contact.
• Records relating to successful placements: for the duration of the relationship and the relevant statutory period afterwards.
• Temporary-worker payroll and timesheet records: for the period required by tax, payroll and employment law.
• Client and supplier records: for the duration of the relationship and the applicable limitation or accounting period.
• Marketing records: until you unsubscribe or the data is no longer needed.
• Website enquiries: two years.

10Your rights

Subject to legal exceptions, you may have the right to:

• Request access to your personal data.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase personal data.
• Ask us to restrict processing.
• Object to processing based on legitimate interests.
• Object to direct marketing.
• Request data portability where applicable.
• Withdraw consent where we rely on consent.
• Challenge certain automated decisions or profiling.

To exercise a right, contact info@teqniq.co.uk. We may need to verify your identity before responding. We normally respond within one month, although the period may be extended for complex requests where permitted by law.

11Automated decision-making

We do not currently make decisions about you based solely on automated processing that produce legal or similarly significant effects.

Applications and CVs are read by a consultant. We do not use automated screening, ranking or rejection tools.

12Cookies

Our website uses essential cookies only — the ones needed for the site to operate correctly. We do not run analytics, advertising or marketing cookies, so we do not ask you to consent to any.

You can manage your preferences at any time through the cookie settings on this site.

13Data security

We use appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, staff confidentiality obligations, secure systems, backups, authentication, supplier checks and documented data-protection procedures. teqniq holds Cyber Essentials certification, the UK Government-backed scheme administered by IASME.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14Complaints

If you have concerns about how we use your personal data, please contact us first at info@teqniq.co.uk.

You also have the right to complain to the UK Information Commissioner’s Office.

15Changes to this notice

We may update this Privacy Notice from time to time. The latest version will be published on this page with its updated date.