B2B Mobile Phone Sales Specialist

Role Description – Mobile Specialist

You will be responsible for aligning closely with the Account Management function to build strategic sales plans; build strong relationships with customers; develop pipeline; and successfully achieve regional sales targets.

Maintaining a broad architectural knowledge, having opinions across all areas of the company specialist Portfolio (Mobile, Voice, Networking, and IT), and understanding this portfolio at a sufficient level is required to generate quality opportunities, and to be able to differentiate our offerings against those of the competition. For the portfolio you are accountable for, you will be expected to have a deep architectural knowledge of your area of specialism, along with the associated systems and processes by working with manufacturer partners, internal product managers and portfolio groups. You will be expected to use skills and knowledge to influence the strategic direction of the company propositions portfolio based upon customer market knowledge, and effectively articulate the business strategy and that of the wider business.

This role will be responsible for following and understanding the latest trends and developments in our industry worldwide and be able to present and share knowledge to colleagues to improve others learning, as well as delivering campaigns and events to help deliver revenue growth targets. Emphasis will be placed on acting as an ambassador both in the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivering excellent customer experience results. This role will also be accountable for working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations

Key Responsibilities

• Manage a Designated territory

• Accountable for managing, delivering, and exceeding all Sales targets, based on SOV GM and Total revenue for a defined base of customers across the region 
• Accountable for building solutions that meet and exceed customers’ business needs, delivering RoI and that are the most profitably built for the business and beneficial for the customer.
• Accountable for maintaining a broad architectural knowledge and have opinions on leading and emerging technologies, using this to influence both customers and internal stakeholders
• Accountable for driving a high level of customer satisfaction and advocacy across the customer base for the region through personal activity and leveraging the wider teams
• Accountable for influencing to create incremental sales opportunities across the company portfolio, develop pipeline and successfully achieve required sales targets 
• Accountable for creating a pipeline three times the size of SOV target to ensure correct cover with opportunities to ensure all targets are met.
• Accountable for successfully developing and driving sales plans with Account Managers, using agreed methodologies, to retain existing business and develop and grow new revenue.
• Accountable for driving the attachment of service to product sales ensuring the mix is rich
• Accountable for driving timely service renewals within customer base
• Accountable for developing and maintaining an accurate forecast and qualified /robust pipeline
• Accountable for defining and developing peer and executive relationships with the virtual teams and wider business.
• Working with finance and Pricing to understand the P&L in detail for the customer solutions being sold to ensure margins on all deals are maximised and component pricing parameters are aligned to market expectations

• Understanding and driving the migration from Traditional services to New Core propositions

You’ll have the following skills & experience

• Strong analytical skills, to include forecasting, pipeline, achievement, P&L details, detailed understanding of customer trading & buying process/cycles and the ability to analyse competitor proposals as and when required         
• Ability to engage at a board level with customers to strategically position our business, its offering and competitive advantage
• Excellent financial and commercial acumen
• Strong analytical skills        
• Be resilient and able to achieve against challenging targets       
• Ability to plan, forecast and report against sales plan and targets
• The ability to work with the minimum of supervision, be part of a team and present a quality image
• Be willing to travel and work from customer and other business sites
• Have experience in the Telecoms sector and a proven track record of meeting objectives in the sector

Experiences you would be expected to have: 

• Proven track record of delivering against targets within a sales role in the telecoms sector
• Managing change, aligning, and prioritising multiple demands   
• Excellent communication, presentation and interpersonal skills with strong influencing and negotiation skills
• Experience of using an industry recognised sales methodology
• Familiarity with the relevant specialist sales portfolio